User guide Checking consent responses

Mavis lets you review consent responses for each session.

  1. Go to Sessions.
  2. Go to the Scheduled tab.
  3. Click the link for the school you’re interested in.
  1. Go to the Consent tab.
  2. Use the filters to see how many consents, refusals and conflicts you have - a list of children matching the filters you’ve used will display.
  3. Click on a child’s name if you want to see more details about consent for that child.
Screenshot of consent responses for a session.
Mavis shows consent responses for a session grouped by status.

Reviewing children who’ve changed schools

When a parent submits a consent response, they can also let Mavis know that a child’s school has changed.

To review a child changing school, follow the instructions on this page of the user guide:

Screenshot of a list of unmatched consent responses.
Mavis helps you review unmatched consent responses.
  1. Go to the top-level Unmatched responses page.
  2. Try to match an unmatched consent response with an existing record first by clicking on Match.
  3. Look for a child in the cohort that matches the consent response. You can search by name or date of birth.
  4. If you think you’ve found a match, click on the child’s name. This will display details from the consent response next to details from the child record.
Screenshot of a potential match for an unmatched consent response.
Mavis makes it easy to compare a consent response with a child record.
  1. If you believe it is a match, click Link response with record.
  2. If you cannot find a match, you can go back to the Responses page and click Create new record to create a new child record.
  1. From the Consent tab of a session page, filter for children with No response.
  2. Go into a child record by clicking on their name.
  3. Scroll down and select Get consent response.
  4. Use the radio button to indicate who you’re trying to get consent from (you can add a new contact if necessary).
  5. Call the parent.
  6. Record their response.
  7. Check and confirm their answers, and select Confirm.
  1. From the Consent tab of a session page, filter for Conflicting consent.
  2. If you click on the child’s record and scroll down, you’ll see who has said what in their consent responses.
  3. Click on the name of the parent who refused.
  4. You can either mark that response as invalid (exercise caution here), or you can follow-up with the parent by returning to the child’s record to see the parent’s contact details.
  5. When speaking to the refuser, if they now give consent, you’ll need to add their consent to the child record manually (see ‘Recording verbal consent from a parent before a session starts’, above).