User guide Checking consent responses
Mavis lets you review consent responses for each session.
- Go to Sessions.
- Go to the Scheduled tab.
- Click the link for the school you’re interested in.
Checking consent responses
- Go to the Consent tab.
- Use the filters to see how many consents, refusals and conflicts you have - a list of children matching the filters you’ve used will display.
- Click on a child’s name if you want to see more details about consent for that child.

Reviewing children who’ve changed schools
When a parent submits a consent response, they can also let Mavis know that a child’s school has changed.
To review a child changing school, follow the instructions on this page of the user guide:
Reviewing unmatched consent responses

- Go to the top-level Unmatched responses page.
- Try to match an unmatched consent response with an existing record first by clicking on Match.
- Look for a child in the cohort that matches the consent response. You can search by name or date of birth.
- If you think you’ve found a match, click on the child’s name. This will display details from the consent response next to details from the child record.

- If you believe it is a match, click Link response with record.
- If you cannot find a match, you can go back to the Responses page and click Create new record to create a new child record.
Recording verbal consent from a parent before a session starts
- From the Consent tab of a session page, filter for children with No response.
- Go into a child record by clicking on their name.
- Scroll down and select Get consent response.
- Use the radio button to indicate who you’re trying to get consent from (you can add a new contact if necessary).
- Call the parent.
- Record their response.
- Check and confirm their answers, and select Confirm.
Investigating conflicting consent
- From the Consent tab of a session page, filter for Conflicting consent.
- If you click on the child’s record and scroll down, you’ll see who has said what in their consent responses.
- Click on the name of the parent who refused.
- You can either mark that response as invalid (exercise caution here), or you can follow-up with the parent by returning to the child’s record to see the parent’s contact details.
- When speaking to the refuser, if they now give consent, you’ll need to go through the ‘Get consent response’ flow over the phone (see ‘Recording verbal consent from a parent before a session starts’, above).