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Managing consent

Sending consent reminders manually

Mavis sends email and text reminders to parents who have not responded to the initial consent request.

Automatic reminders are sent 1 week before a session takes place. You can change this on the Edit session page (see Scheduling and editing sessions).

You can also send reminders manually. Mavis will then skip the next automatic reminder if it’s due to be sent within 3 days.

  1. From the dashboard, go to Sessions.
  2. Find the relevant session and select it. You can use filters to help you find it.
  3. On the Overview page, you’ll see how many children do not have a consent response. Select the Send reminders link. This takes you to the Manage consent reminders page.
  4. On this page you can see how many parents have not responded. To send them a reminder, select the Send manual consent reminders button. Reminders are sent instantly.
Screenshot of Manage consent reminders page.